The Care Certificate is an identified set of standards that health and social care workers to adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.
Seasoned Hands is the preferred supplier of Delivering Care Certificate for all new employees working on Frontline Services.
Our Care Certificate [ Standards] covers the following course:

1. Understand Your Role
2. Your Personal Development
3. Duty of Care
4. Equality and Diversity
5. Work in a Person Centred Way
6. Communication
7. Privacy and Dignity
8. Fluids and Nutrition
9. Awareness of mental health, Dementia and Learning Disabilities
10. Safeguarding Adults
11. Safeguarding Children
12. Basic Life Support
13. Health and Safety
14. Handling Information
15. Infection Prevention and Control.

For those already working in the social care sector, our courses will equip you with the industry best practice so that you can be the best in what you do and be confident in practical work situation.
Seasoned Hands Care offers the following courses:

Principles of Care and confidentiality: Understanding the principles of care and putting them into practice is pivotal for anyone wishing to venture into a career in social care.

Course syllabus: individuality, Rights, Choice, Privacy, Independence, Dignity, Respect, Partnership, Equal Opportunities, Diversity, Culture, Prejudice, Language, Discrimination, Risk taking, Client rights vs worker responsibilities, Mobility and Trust.
Confidentiality: intended purpose of information, Policies and procedures, Legal duties, Maintaining confidentiality, Limits of confidentiality, Sharing information appropriately, Gossip, Interpreters and translators, Not keeping secrets, Whistleblowing, Post, Faxes and e-mail.

​Person Centred Care: delivering care that is centred on, tailored to, the needs, wishes and preferences of each individual you provide a service to, requires, as you know, knowledge, experience and training. This training is what we provide on this course.

Course syllabus: person centred approaches, Privacy, Dignity, History, Preferences, Wishes, Needs, Determining needs, How needs develop, Supporting that development, Supporting the individual, Choice, Care values, Care planning, The care (service) setting, Routine, Possessions, Syndromes, Conditions, Working safely, Managing risk, Reporting concerns, Dealing with emergencies, Visitors, Abuse, Neglect, Whistleblowing, Language preferences, Communication, Relationships, Significant others, Activities, Nutrition, Diet, Eating problems, Personal care, Continence, Medication, Pain, Dying, death, Sleep, Ageing, Mental health, Confusion, Dementia, Disabilities, Mobility, Promoting independence and Promoting wellbeing.

EQUALITY, DIVERSITY AND INCLUSION: fair and balanced approaches to delivering health or social care that reflect diversity, equality and inclusion aren't always easy on a busy shift. This course tends to show how to put in practice this core principle of care.

Course syllabus: Diversity, Equality, Inclusion, Equal opportunities, Rights, Needs, Wishes, Preferences, Respect, Independence, Empowerment, Self-esteem, Identity, Values, Culture, Ethnicity, Race, Religion, Class, Age, Disability, Individuality, Discrimination, Prejudice, Bias, Stereotyping, Labelling, Oppression, Harassment, Policies & procedures, Non-judgemental practice, Anti-discriminatory practice and Challenging discrimination

ADULT PROTECTION [ ABUSE]: This learning resource seeks to actively challenge the views, attitudes and practices that lead to the abuse of vulnerable adults, in order to promote better standards of adult protection, safeguarding.

Course syllabus: Abuse and neglect, Criminal offences, Risk assessment, Vulnerable adults, The abuse of power, Violating rights, Types of abuse, Physical abuse, Sexual abuse, Emotional abuse, Financial abuse, Institutional abuse, Discriminatory abuse, Neglect, Signs and symptoms of physical, emotional, sexual, financial, institutional abuse, Signs and symptoms of neglect, Patterns of abuse, Situational abuse, Environmental abuse, Speaking out, Taking action, Responding correctly, No secrets!, and Whistleblowing.

Health and Safety Training: This course is a legal requirement to be undertaken by anyone seeking to pursue a career in social care. We sincerely believe you will benefit from the course module.

Course syllabus: Duties and responsibilities, Working as trained, Risk assessment, Accidents, Following an accident, Untoward incidents, First aid, Housekeeping, Safe handling, Fire, Medication, Chemicals, Laundry and linen, Infectious illness, Food hygiene, Hand washing, Protective equipment (PPE), Sharps, Waste (regular and clinical), Bathing and showering, Welfare, Window restriction, Hot surfaces, Visitors, Health, Pregnancy, Whistleblowing, Bullying, Stress, Challenging behaviour, Smoking, Gas safety, Water safety, Legionnaire's disease, Wheelchairs, Lifts, Stair lifts, Ladders and steps, Electrical safety, Display screens (DSE), Pests, Outdoor safety, Vehicle breakdowns, Vehicle accidents, Working alone (lone working) and The client’s home.

MOVING AND HANDLING PRACTICAL: There are numerous methods of moving and handling in social care. These techniques are broken down into their constituent bite size pieces and shown to you step by step during the course of this training.

Course syllabus: Safe handling access, Commands and instructions, Team handling, Eye contact, Bed heights, Using body weight and balance (ergonomic handling), Turning someone in bed (various methods), Sitting someone up in bed (various methods), Profile beds, Moving up the bed (various methods), Using slide sheets, Sitting to the edge of a bed, Preparing people to stand, Standing up (various methods), Correct sitting position, Sitting down (various methods), Slide boards, Sitting to sitting transfers, Clever" techniques and tips!, Wheelchair moves, Wheelchair safety, Wheelchairs and vehicles, Walking, Walking sticks and frames, Falling, Assisted falls, Helping people up from the floor, Repositioning people in chairs Hoists and slings, Fitting slings, Hoist lifts, Hoist transfers, Hoist myths and, misunderstandings addressed, 9 dangerous techniques analysed, Dangerous methods v. safe techniques and Handling aids.

MOVING AND HANDLING THEORY: Delivering handling theory training before delivering practical handling training ‘sets the scene’ and helps those being trained understand the ‘why’ of safe handling before the ‘how’.
Course syllabus: Ouch back pain!, How injury,

Course syllabus: Ouch! Back pain, how back pain affects different people, the cumulate nature pain, work as trained, prevention is better than cure, how your back works, Basic anatomy, spine, disc, ligament and muscles, Ergonomics (getting technical!), Movements, Bearing the bulk of a person's weight, Safe handling principles, Correct handling position, Infection control and Promoting independence

FIRST AID AWARENESS: It is a requirement that all health and social care workers are ‘first aid aware’. Apart from career requirement, it is of immense importance to be first aid aware for emergency purpose.

Course syllabus: Legislations, Accidents, Airway, Breathing, CPR, examining a casualty, Circulation, First aid boxes, Burns, Sunburn, Heat and cold, Priorities, Bruising, Bleeding, Breaks, Dislocations, Strains and sprains, Eye injuries, Head injuries, Dressings, Bandages, Poisoning, Heart attacks, Shock, Vomiting and diarrhoea, Summoning help.

Medication Administration: Medication administration is a core skill anyone wishing to strive in social care career must endeavour to undertake. The course exposes why people take drugs, type of drugs and ways of taking in drugs and so many more.

Course syllabus: Taking responsibility, uses of medication, Taking medication, Types of drugs, Non-prescription medication, Medication register, Contraindications, Tolerance, Dependence, Consent, Authorised persons, Medication record entries, Reading prescriptions,

Medication changes, Labels, correct vs faults, Medication receipt, Medication storage, Correct administration practices, Advance preparation, Infection control, Medication trolleys, Interruptions and distractions, managing them, Medication administration records, Observation, Finishing medication correctly, Do and don't instructions, Crushing, Covert medication, Dosage errors, Disposal of medicines, Specialised techniques, Controlled drugs Self-medication, Compliance aids, Monitored dosage systems (MDS), Home care issues and Preventing and managing medication errors.

Challenging Behaviour: This course will help you come to terms with the issues around challenging behaviour, violence and aggression. More so, how to work properly and safely with people with such challenge.

Course syllabus: Behavioural disorders, Fear and anger, Violence and aggression, Effects of challenging behaviour, Risk assessment, Incident prevention, The grinding down effect of challenging behaviour, Risk reduction, Flash points, Triggers, Predictability, Warning signs, Verbal warning signs, Nonverbal warning signs, Physical threats, Disaster! The situation has, "kicked off", Escalation of a problem, Defusing a situation, Communication, Body language, Breakaway techniques, Reasonable force, Restraint, Nothing is going to stop the problem - what to do? Supporting colleagues and Working alone.

Dementia Care: There is a growing trend within the ageing population of people with dementia hence this training is almost compulsory for everyone working in the social care industry in the 21st century. Our course covers the whole range of issues on this top.

Course syllabus: Person centred care, What dementia care is, What dementia care is not, what is dementia? Types of dementia, Alzheimer's disease, Multi-infarct dementia (M.I.D.),

Lewy body dementia, Pick's disease, Korsakoff's syndrome, Aphasia, Apraxia, Agnosia, Early stages of dementia, Importance of early detection, The progressive stages, Later stage dementia, Changing care needs, Informing the sufferer, How significant others cope, Managing risk, Informed judgements, Advocacy, Life history, Promoting wellbeing, Setting goals, Communication, Medication, Environment, Behavioural difficulties, Wandering, Food and nutrition, Continence, Activities and Sexuality.

We have other range of course to kick start and enrich your social care career ranging from:

  • Aggression management,
  • Anxiety Appraisal,
  • Assessing people’s needs
  • Autism
  • Bereavement
  • Care for the Dying
  • Care planning
  • Communication in social
  • Confidentiality
  • Consent
  • Continence promotion
  • Control of Substances Hazardous to Health [CoSHH]
  • Depression
  • Deprivation of Liberty
  • Developing as a social care worker
  • Diet and Wellbeing
  • Diversity
  • Dying
  • Death and Bereavement
  • End of life
  • Epilepsy Awareness
  • Fire log book
  • Fire Risk Assessment
  • Fire training
  • Food Hygiene
  • Hand hygiene
  • Hoist Usage
  • Induction Awareness Training
  • Infection Control
  • Managing Violence and Aggression
  • Mental Health awareness
  • Palliative Care
  • Recording Keeping
  • Risk Assessment
  • Role of a Carer
  • Safeguarding Vulnerable Adult
  • Stress Management
  • Behavioural Support Strategy.

Call Us today to book a training or apply now for a training.